There are a series of installation steps to be followed. The appropriate responses are outlined in red and written above the images:
You may be prompted to download an updated version of EndNote. We recommend you do, but it is not required.
If you have any issues, please contact the library.
If you have problems logging in to your LLUH account, call IT HelpDesk at x48611
For problems downloading EndNote or Cite-While-You-Write plug-in for Microsoft Word, please call the Circulation desk at x44550
If you have a previous version of EndNote installed, you should uninstall it before installing the new version.
When you download EndNote from myLLU you are provided with two files to install the program, an ENX8Inst.msi installer and a license.dat file. These two files must be together in the same folder for the installation to run without asking for a product key. If you are given a zipped file containing these two files, as in the example file shown below, you will need to extract them from the zipped file before running the installer. Right-click on the file, then select the Extract All option.