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EndNote & EndNote Online

Help using Endnote: A Bibliographic Software Program and EndNote Online: Your Web-Based Research and Writing Tool

Downloading and Installing Software

Instructions for downloading EndNote for Loma Linda University faculty, students and Loma Linda University Health Care clinicians and employees.

  • Go to University Desktop App in LLU One Portal
  • Scroll to the bottom of the page to IT Help. Click on Downloads
  • Login with your username and password. If you have problems logging in to your account call IT HelpDesk at x48611
  • From Downloads, you can download EndNote X9 for Windows or Mac.

For problems downloading EndNote OR Cite-While-You-Write plug-in for Microsoft Word, please call the Circulation Desk at x44550.

 Installation for a Site License Copy of EndNote on Windows
  • If you have a previous version of EndNote installed, you should uninstall it using Control Panel before installing the new version.
  • When you download EndNote from myLLU you are provided with two files to install the program, an ENX8Inst.msi installer and a license.dat file. These two files must be together in the same folder for the installation to run without asking for a product key. If you are given a zipped file containing these two files, as in the example file shown below, you will need to extract them from the zipped file before running the installer. Right-click on the file, then select the Extract All option as shown below.
  • Use the Browse button to select the folder the files will be placed in after extraction, then click the Extract button.


The files will be extracted to the selected folder. Keep the two files together and double-click on the ENX9Inst.msi file to start the installation.


 In the window below, click the Next button to continue.



  • In the next window, click the installation type (it is recommended that you choose 'Typical') and click Next.
  • By default, the program will be installed in the C:\Program Files (x86)\EndNote X9\ folder, but you can change this if you need to. It is best to leave it with the default location unless it is necessary to put it in another folder for some reason, such as a lack of space on the C drive. Click the Next button to continue.


  • Click the Finish button when you see the window below saying EndNote has been successfully installed. You are now ready to begin using EndNote


Installation for a Site License Copy of EndNote on Macintosh

In the window below, drag the EndNote X9 folder icon to the Applications shortcut shown in the window.


  • If you see a window like the one below, asking if you want to open the application, you will need to click the Open button to continue the installation.

  • Click the Install button.

  • Click the Next button in the Welcome to EndNote X9 window
  • Next you will see the window below, where you can review the Read Me information. Then click the Next button to continue

  • Then the Done button in the window below to complete the installation.

  • The first time you open EndNote, it will automatically create an EndNote library for you called “My EndNote Library” and place it in the Documents folder. It will also show the Welcome to EndNote guide below. When finished looking through the Welcome to EndNote guide you can close it using the Close button in the upper-left corner